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Repair & Overhaul | Customer Support

Harter's Customer Service Team is ready to support your company. Harter places special emphasis on personalized service and custom tailored programs to support your specific requirements.

Harter encourages your feedback, and utilizes the feedback as process checks to improve business and personal performance.

You may contact our Customer Service Department by email, phone or fax to seek:

Your own customized repair and overhaul program
A Quote Request for part repair or overhaul
General information

Harter Aerospace - Customer Service Department:

E-Mail: customersupport@harter.aero
Phone: (480) 345-9595
Fax: (480) 345-9211

Harter has remained a premier component repair/overhaul supplier by actively seeking the most capable and experienced personnel in the industry, placing special emphasis on personalized service, and employing leading edge computerized technology for unit tracking and status reporting.

Once a unit is received for service, it is immediately entered into the Repair / Overhaul tracking system. From this point, unit status is tracked through each process at Harter Aerospace and status reports are supplied to customers. Customized status reports are available at anytime to provide customers with full visibility of their components in house.

By utilizing only the most current computerized tracking systems and information systems, Harter provides valuable customer reporting and updates.

Immediate/Real Time Status Updates
Periodic Status Reports of Open Orders (available by E-mail or Fax)
Return Shipment Tracking
Automated Shipment Notifications

Harter Aerospace pro-actively maintains inventory levels on replacement details as well as exchange units to consistently provide very low Turn-Around-Times and to meet the critical customer requirements:

Inventory Levels Forecasted & Maintained
Rotables Exchanges Available

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